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  • Dangers in bulk emails - 10 May 2012

    Electronic forms of communication with patients have huge benefits for practices. However, such communications contain personal information (email addresses) and there is the potential for a breach of confidentiality when sending out emails to multiple patients unless care is taken to use the blind carbon copy (BCC) field.

  • Good Practice Journal May 2012 - 3 May 2012

    Our main feature in this edition of Good Practice explores the issue of doctor-patient communication and describes how GPs can try to ensure they and their patients are on the same wavelength. Also, Dr Mike Devlin, gives an insight into the most frequent reasons for members to contact us for help concerning an alcohol-dependent patient.

  • For the record – here's your diagnosis - 27 April 2012

    It is estimated that patients only retain about 10 per cent of the information they receive during a consultation. So imagine the added difficulties patients may have in retaining information when they are being given bad news, such as a cancer diagnosis.

  • MDU Journal April 2012 - 29 March 2012

    This issue's lead feature contains practical advice on the medico-legal aspects of 'putting things right' after an adverse incident. We also look at claims arising from spinal surgery and the apparent rise in defensive medical practice in the United States.

  • Prescribing contraceptive implants to teenagers - 27 February 2012

    Prescribing contraception to teenagers has always been a contentious subject. With the recent report from the NHS Information Centre revealing that 4,900 teenage girls under the age of 16 were fitted with contraceptive implants last year, GPs are being reminded of the key considerations when prescribing contraception to an under-16.

  • inpractice Journal February 2012 - 1 February 2012

    This issue of inpractice addresses the changes to RCN practice nurse indemnity and includes features on dealing with requests for disclosure of information about children to parents, and some advice from Peninsula Business Services to assist practices who find themselves on the receiving end of an Employment Tribunal.

  • Anatomy of a claim - 12 January 2012

    Whether it arrives out of the blue or you have an inkling it’s on its way, receiving a claim for clinical negligence is not a pleasant experience.

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