The MDU 2009 Communication Skills for Doctors Workshops
The MDU Communication Skills for Doctors Workshops explore alternative and practical ways of thinking about communication with patients and colleagues. The workshops are fully interactive and feature small group role-play sessions.
Good communication skills are essential for maintaining a high standard of patient care. Poor communication can lead to patient dissatisfaction, difficult working environments and complaints.
MDU data shows that miscommunication is a feature in a large proportion of clinical negligence cases; communication skills training is therefore a key preventive measure in reducing the risk of litigation in medical practice.
Effective patient communication skills workshop
The success of many doctor-patient relationships depends on our ability to communicate effectively. Areas covered include:
- Examples and consequences of both good and poor communication
- Practical models for doctor-patient communication
- Rapport building
Dates for remaining 2009 workshops are:
- Tuesday 12 May 2009 Sold Out
- Tuesday 29 September 2009
- Monday 9 November 2009
- Monday 30 November 2009
Effective colleague communication skills workshop
Being part of an efficient clinical team requires us to engage and cooperate with our colleagues in often challenging situations. Areas covered include:
- Bullies at work
- Written communications: responding to complaints and providing reports
- Dealing with confrontation
The date of the 2009 workshop is:
- Monday 22 June 2009 Sold Out
Who will be speaking
The MDU Communication Skills for Doctors Workshops will be run in association with Healthcare Performance Limited and led by qualified coach Dr Emma Sedgwick MBBS, BSc, MRCPsych, DCH, MBA, NLP Coach and Dr Mike Roddis BSc, MB, ChB, MBA, FRCPath. Dr Sedgwick and Dr Roddis will be joined by a doctor from the MDU medico-legal advisory team.
Where
All workshops are held at the MDU head office in London and run from 9am-5am.
How much
- MDU members - £170 per workshop
- Non MDU members - £220 per workshop
Registration fees include a follow-up coaching session with Healthcare Performance Limited, an attendance certificate (approved for 6 CPD credits by the Federation of Royal Colleges of Physicians of the UK), a DVD of your practise role-play to take away, course materials, lunch and refreshments.
How to enrol
Alternatively you can download an enrolment form.
For more information call Caroline Andrews on 020 7202 1552
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