The MDU 2010 Communication Skills for Doctors Workshops
Good communication skills are essential for maintaining a high standard of patient care and the success of many doctor-patient relationships depends on our ability to communicate effectively.
MDU data shows that miscommunication is a feature in a large proportion of clinical negligence cases; communication skills training is therefore a key preventive measure in reducing the risk of litigation in medical practice.
The MDU Communication Skills for Doctors Workshops explore alternative and practical ways of thinking about communication with patients and colleagues. The workshops are fully interactive and give participants the chance to be filmed and receive feedback on their skills.
Effective patient communication skills workshop
The success of many doctor-patient relationships depends on our ability to communicate effectively. Areas covered include:
- Examples and consequences of both good and poor communication
- Practical models for doctor-patient communication
- Rapport building
Dates for the remaining 2010 workshops are:
- Thursday 30 September 2010 - Sold out
- Thursday 14 October 2010
Effective colleague communication skills workshop
Being part of an efficient clinical team requires us to engage and cooperate with our colleagues in often challenging situations. Areas covered include:
- Bullies at work
- Written communications: responding to complaints and providing reports
- Dealing with confrontation
Dates for the remaining 2010 workshops are:
- Thursday 4 November 2010 - Sold out
Who will be speaking
The MDU Communication Skills for Doctors Workshops will be run in association with Healthcare Performance Limited and led by qualified coach Dr Emma Sedgwick MBBS, BSc, MRCPsych, DCH, MBA, NLP Coach and Dr Mike Roddis BSc MB ChB MBA FRCPath. Dr Sedgwick and Dr Roddis will be joined by a doctor from the MDU medico-legal advisory team.
Where and when
All workshops are held at the MDU head office in London and run from 9am-5pm.
How much
- MDU members - £170
- Non-MDU members - £230
How to book
Registration fees include an attendance certificate (approved for 6 CPD credits by the Federation of Royal Colleges of Physicians of the UK), course materials, lunch and refreshments.
Please note that numbers are strictly limited to facilitate small group breakout sessions.
For more information call Caroline Andrews on 020 7202 1552.


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