How we can help

In assisting you, we will usually step in and handle the claim on your behalf, however, we do not ask you to sign a form handing over decision-making. We act in partnership with you, and discuss issues with you at each point.

While resolving a claim, we may:

  • Arrange the exchange of all relevant documents
  • Seek the advice of independent experts on whether there is any potential liability in your management and on causation
  • Meet you to discuss the defence of your actions
  • Liaise with other defendants
  • Instruct solicitors and barristers to represent you in court
  • Negotiate settlement where appropriate and always with your consent
  • Pay compensation to patients on your behalf

Defend or settle?

Where allegations of negligence are unfounded and the case is defensible, we do not settle for the sake of financial expediency.

Only a tiny minority of cases go to trial. Claimants are sometimes persuaded by the MDU's response on your behalf and sometimes by the reports of independent experts that it is best for them to discontinue their claims. If your case does go to trial, however, we can assist you with continuing, personal support.

Sometimes a case cannot be defended due to non-clinical reasons, the most common of which is the lack of adequate clinical notes. Or it may be accepted, after consultation with you, and with medical and legal advice, that the treatment cannot be defended successfully. In this case, we will negotiate a settlement on your behalf.

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