Privacy Policy
What does this privacy policy do?
This privacy policy sets out what personal information about you we will or may hold, and what we will be allowed to do with it. This privacy policy applies to you, because if you deal with us (for example by applying for or renewing membership) you consent to us holding and using such information in accordance with the contents of this document.
Please read this document carefully and keep a copy for your future reference.
Who are ‘we’?
The Data Controller for your Data is the Medical Defence Union Limited, which includes the Dental Defence Union (MDU/DDU). However, MDU Services Limited (MDUSL) is the nominated representative of the MDU/DDU under the Data Protection Act 1998 and MDUSL will be carrying out the activities of MDU/DDU for the purposes of this privacy policy. In some circumstances other MDU/DDU affiliated companies may carry out activities on its behalf.
A number of other Permitted Users will be using your information if:
- your membership benefits include our professional indemnity insurance policy; and/or
- we arrange credit facilities for payment of your subscription by installments.
These Permitted Users include SCOR UK Company Limited (SCOR), International Insurance Company of Hannover Limited (Inter-Hannover) any insurers and reinsurers of such persons and Premium Credit Ltd.
References to ‘we’ or ‘us’ include such affiliates and Permitted Users.
What Data will we have?
This privacy policy covers all types of Personal Data (as defined in the Data Protection Act 1998) (Data) which essentially covers most personal information that we hold about you as an individual.
We will hold different types of information, depending upon what is provided to us, and what activities we carry out relating to you. This may include what the Data Protection Act 1998 defines as Sensitive Personal Data, covering, for example, your health or any criminal record.
Telephone calls may be recorded and will be used for training, monitoring and other purposes as MDUSL may require from time to time.
What will we use your Data for?
Your Data will be used, held and processed for the administration of or any other purpose associated with or which flows from:
- assessment and risk management of your application for, or renewal or continuation of, your membership of the MDU/DDU;
- administration of your membership (or application for or renewal of membership) of the MDU/DDU;
- any insurance policy issued to you by any Permitted Users;
- provision of credit facilities in connection with payment of your subscription by installments which may include credit referencing;
- provision of advisory, claims handling and clinical risk management services;
- provision of other membership benefits and information relating thereto;
- your use of our website;
- research and statistical analysis;
- compliance and audit;
- training;
- systems development and repair;
- provision of marketing information
- and all related purposes (Permitted Purposes).
What will we do with your Data?
Your Data may be held by us for the duration of your membership (if applicable) and such additional period as the MDU/DDU and/or MDUSL may require for the Permitted Purposes.
We will use and process the Data, share it between Permitted Users, and/or provide it to third parties as set out below as required for the Permitted Purposes.
Data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all reasonable steps necessary to ensure that your Data is treated securely and in accordance with this privacy policy.
Where will we get your Data from?
We will receive Data either from you when you contact us (including where you provide Data through our websites). In some circumstances, we will receive Data from third parties who provide services to us or to our members. We may also receive Data from regulatory or professional bodies, other medical or dental defence organisations or insurers, your employer or other healthcare professionals, claimants or potential claimants or their representatives.
Some parts of our website use cookies to facilitate the functioning of the website and to gather website usage statistics. Unless your browser settings indicate otherwise, you consent to our storing and accessing cookies on your computer in this way.
Who will we give your Data to?
We may share your Data among Permitted Users. We may also provide your Data to third parties who are contracted to provide services to us or to you relating to the Permitted Purposes or to our legal advisers, regulatory or professional bodies, the Compensation Recovery Unit and to other medical or dental defence organisations or insurers.
We will also disclose your Data where necessary in order to comply with any legal or regulatory obligations or codes of practice to which we are subject or in order to enforce or apply The Medical Defence Union Limited’s Memorandum and Articles of Association, the terms of any insurance policy or other obligations which you owe to us or a Permitted User or to protect the rights, property, or safety of any Permitted User, its customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will not pass your Data to third parties for marketing or promotional purposes.
What rights do you have?
You can at any time in the future ask not to receive direct marketing or such other materials, including MDU/DDU journals and MDU/DDU publications, information about new products and services from MDUSL by writing to the MDU/DDU membership department at 230 Blackfriars Road, London SE1 8PJ or by sending an e-mail to membership@the-mdu.com or membership@the-ddu.com. You may also update your preferences on our website at the-mdu.com or the-ddu.com.
The Data Protection Act 1998 gives you certain rights regarding your personal information. If you wish to exercise any of them, please write to the Company Secretary at 230 Blackfriars Road, London SE1 8PJ.
Changes to this privacy policy
This privacy policy will be revised from time to time to reflect changes in practice, parties, technology and law. The most current version of the privacy policy, which can be reviewed at the-mdu.com/privacy, the-ddu.com/privacy or obtained by contacting the Company Secretary at 230 Blackfriars Road, London, SE1 8PJ, will be applicable to you and your Data at any time.
